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The Impact of Applying Quality Management Practices on Patient Centeredness in Jordanian Public Hospitals: Results of Predictive Modeling - Heba H. Hijazi, Heather L. Harvey, Mohammad S. Alyahya, Hussam A. Alshraideh, Rabah
The Impact of Applying Quality Management Practices on Patient Centeredness in Jordanian Public Hospitals: Results of Predictive Modeling - Heba H. Hijazi, Heather L. Harvey, Mohammad S. Alyahya, Hussam A. Alshraideh, Rabah
PDF) Management for sustainable health: A TQM-inspired model based on experiences taken from successful Swedish organizations
Translating the Service Quality Gaps into Strategy Formulation. An Experimental Case Study of a Greek Academic Department.
Application of Extended Cox Regression Model to Time-On-Wing Data of Aircraft Repairables - ScienceDirect
3 The Gap Model, as it was presented by Zeithaml, et al. (1990).... | Download Scientific Diagram
Using QFD to Link ISO 9001 QMS and PZB Gap Model An Integrated Approach for Customer Satisfaction
A study of patients' expectations and satisfaction in Singapore hospitals | Emerald Insight
PDSA improvement cycle (Source: adapted from Bergman and Klefsjö, 2003) | Download Scientific Diagram
Full article: Bridging organizational performance gaps using the EFQM excellence model
Kurskod/ Course code: K7004N Kursnamn/ Course name: Kundfokuserad Produktutveckling Gruppnamn/ Group name: Grupp Q Dokumenttyp/
Systems | Free Full-Text | Exploiting Service Design in Service Quality: Escorting the Customer’s Experiential Value in the Journey of a Star-Rated Hotel
PDF) Customers' Perception towards the Relationship of Service Quality on Customer Satisfaction: Oman Banking Industry
Sustainability | Free Full-Text | Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review
Comparison of Statistical Models for Predicting Pipe Failures: Illustrative Example with the City of Calgary Water Main Failure | Journal of Pipeline Systems Engineering and Practice | Vol 6, No 4
Why TQM programmes fail? A pathology approach | Emerald Insight
3 The Gap Model, as it was presented by Zeithaml, et al. (1990).... | Download Scientific Diagram
PDF] Improving service quality using quality function deployment: The air cargo sector of China airlines | Semantic Scholar
PDF] Organisational value of participating in quality award processes | Semantic Scholar
Sensors | Free Full-Text | Performance Measurement System and Quality Management in Data-Driven Industry 4.0: A Review
Translating the service quality gaps into strategy formulation. An experimental case study of a Greek academic department - Document - Gale Academic OneFile
Performance management boards on the bank floor
Pålitligt, lyhört och kompetent – tjänstekvalitet på bibliotek i teori och praktik. by Amanda Bigrell - Issuu
Sustainability | Free Full-Text | The Development of the New Process of Design for Six Sigma (DFSS) and Its Application
Sustainability | Free Full-Text | Sustainability-Focused Excellence: A Novel Model Integrating the Water–Energy–Food Nexus for Agro-Industrial Companies
Sustainability | Free Full-Text | Key Success Factors That Enable IT Service Providers to Achieve Organizational Performance: Evidence from Romania
Utilizing shared frailty with the Cox proportional hazards regression: Post discharge survival analysis of CHF patients - ScienceDirect